SHIPPING & RETURNS

SHIPPING

I aim to have your order processed and dispatched within 1-3 business days - please note delivery timeframes may vary depending on your location.

Flat rate shipping: $15.95 Australia wide
FREE SHIPPING ON ORDERS OVER $100
Pick up from the salon located in Morisset
Complimentary local delivery may be available within central coast/ Lake Macquarie region (please contact me prior for confirmation)
Salon clients are welcome to order products online ahead of time and have them ready for collection at your next appointment (please select local pickup and write a note at checkout)

RETURNS

I want you to love your purchase. If you change your mind, I'm here to help you

Change of Mind Returns

Items must be returned within 14 days of receiving your order
Products must be unused, unopened, and in their original condition (not opened, used, or tampered with)
Once your return is received and approved, a store credit will be issued

Non-Returnable Items

Hair extensions
Gift cards

Important Notes

Please note I reserve the right to refuse returns if i feel they do not meet the above conditions
Return shipping costs is your responsibility, unless the item is faulty

If you believe your item is faulty or incorrect, please contact me within 48 hours of receiving your order so I can resolve the issue in a timely manner.

For all shipping and return enquiries please contact me at hello@missusmane.com

Thank you for supporting Missus Mane